Clinics and vaccination sites

Comfort That Fits a Five-Minute Slot

Flu season, travel vaccines, routine bloods. The anxious patient is the one who stalls the schedule, and the one most likely to postpone next year. SendorVR is designed for exactly that patient, without changing anything else about the visit.

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What Makes This Setting Hard

One anxious patient can cost the room ten minutes
Reassurance, a pause, a second attempt, a longer sit afterwards. In a flu clinic running four-minute slots, that is two patients' worth of time.
The people who avoid you are not in the room
In the 2019 meta-analysis, 16% of adults reported avoiding flu vaccination because of needle fear. They do not complain; they just do not book.
Staff already do the reassurance
Nurses are good at calming people, and it takes time and attention. A headset gives the patient something to do while the nurse gets on with the job.

How SendorVR Fits the Workflow

No medication, no clinical intervention, and no change to how the procedure is done. Four steps, about thirty seconds of staff time.

1
Flag nervous patients early
One question at booking or check-in. Patients who say yes are handed the headset before they sit down.
2
Fit and start in the chair
The experience starts before the vial is drawn up. The patient is looking at something calm instead of the counter.
3
Inject or draw as normal
Same positioning, same technique. The patient can hear you and answer questions throughout.
4
Wipe and hand to the next room
Cover and lenses wiped, headset back on the dock or straight to the next patient. No app to close, nothing to reset.

What the Research Says

SendorVR is a comfort aid, not a treatment, and it has not been trialled on its own. The published evidence below is what it is designed around. Every citation links to the original publication.

Meta-analysis · 2019 · 119 studies
Needle fear affects 20 to 30% of young adults and the majority of children, and it drives measurable avoidance. Influenza vaccination was avoided because of needle fear by 16% of adult patients and 27% of hospital employees.
McLenon & Rogers, Journal of Advanced Nursing
Meta-analysis · 2024 · 21 studies
Across 2,663 children, VR distraction during needle procedures was associated with lower reported pain, fear and anxiety, with substantial variation between studies.
Cáceres-Matos et al., Nursing Reports

Practical Details

About 30 seconds
Fit the headset, tap start, carry on.
Any staff member
Kiosk mode, one app, nothing to configure.
Wipe and go
Wipeable face cover and cleaning kit included.
Ages 10 and up
Follows the headset maker's guidance.
Always optional
Patients choose; some prefer to watch.

Frequently Asked Questions

How much staff time does SendorVR really add?

About thirty seconds to fit and start, and a few seconds to wipe. Clinics that use it for anxious patients report it saves time overall because those patients settle faster, though that is their experience rather than a measured claim.

Do we need Wi-Fi or an IT setup?

No. The Clinical Kit headset ships with the SendorVR app installed in kiosk mode and runs without a network connection. Usage syncs when it next sees Wi-Fi.

Which patients should be offered it?

Anyone who says they are nervous, anyone who has fainted before, and anyone who asks. Some clinics offer it to every patient at check-in and let them choose.

Can it be used for blood draws as well as injections?

Yes. The experience is the same; the procedure is whatever you are doing. It works for anything short where the patient would rather not watch.

What does it cost a small clinic?

Plans are a monthly subscription with included usage credits, and the headset kit is optional. The Starter plan is designed for small clinics; see the pricing page for current figures.